Featured image credit: Andy Miah Creative Commons License

Today we had the opportunity to chat with Steve Ollis of D-tree International, who will be a guest expert for our Mobile Phones for Public Health course. Below, he discusses his experience working in the mHealth field!

Can you tell us about your background and experience in mHealth?

I came into mHealth and global health in a somewhat non-traditional way. I actually started off as an accountant and management consultant with BearingPoint, working with various US government military branches on their accounting systems. I moved into IT consulting with a focus on program management for the next six years, working at progressively smaller companies, bringing web applications to state and federal agencies and addressing issues like help desk, user training and support, and change management needed to introduce and sustain new applications in large organizations.

My career in mHealth and global health started with a few short volunteers stints in Kenya and South Africa followed by a position with the Clinton HIV/AIDS Initiative (now Clinton Health Access Initiative) for two years in Tanzania, working in pediatric HIV, commodities, lab systems and Prevention of Mother to Child (PMTCT) programs.

With this exposure to the global health world and my background in information technology, I was intrigued by the possibility of working in the mHealth space and joined D-tree International in Tanzania six years ago. I have been fortunate to work on cutting edge mobile decision support tools focusing on design, development, deployment and support. I have seen projects grow from 1-2 facility to over a hundred facilities, and 5-10 community health workers to thousands of health workers. Over the years I have also seen a dramatic price drop for Android phones from $650 t0 $80. I have worked in Tanzania, Benin, Malawi, Kenya, Sri Lanka and India as part of small and large teams, and have worked at both the community health worker and Ministry of Health levels.

How is mHealth incorporated to your work currently?

D-tree International is a health NGO that uses mobile technology to improve the care provided by frontline health workers. We are working at the government, donor, implementing partner and ground levels to develop applications and systems that support decision makers at all levels, from the community health worker and nurse level to health systems supervisors. We focus on providing mobile decision support tools to health workers, and creating health systems to provide them adequate support. We use mobile technology to improve health outcomes by developing supervisory applications, dashboards, mobile money integration for transport, vital events tracking, and point of care diagnostics.

Why do you think mHealth is important / what impact can learning about the use of mobile phones for public health have on development projects?

It is amazing to think about how we can do things more effectively and efficiently using mobile devices, including data collection, applications, closed user groups and telemedicine. At a higher level it is useful to think about how these innovations can be introduced, scaled and supported in order to create significant impact and change.

What are your thoughts on the future of mHealth, and where you think this field is heading?

We’ll see continuing availability of smartphones at all levels of society and the prices will come down further. The price of data and sms will also be reduced and connectivity will increase at greater bandwidth. These forces will allow for increasingly complex mHealth systems to be developed where data, images and video may be able to be shared even in the most remote areas. Point of care diagnostics will continue to evolve, where the prices and power requirements for certain tests will drop to a point that they become more feasible to deploy at the community level. Mobile money, vouchers and mobile insurance will also play a role as the health workers and clients become more familiar with their use in their day to day lives. Power and lack of unique identifiers will remain significant challenges, but innovative solutions should be available soon in areas where we work.

We believe mHealth skills have the potential to make a huge impact in your work. Why do you think taking this class is important, and who would you recommend it to (public health professionals, field workers, etc etc).

This course provides a great overview of different types of mobile technologies and mHealth projects in addition to providing a unique opportunity to connect with a community of implementers and experts in the field. It will also provide some guidance around processes and structures required to include a successful mHealth component to a project. I am a firm believer in the potential of mHealth to radically transform the current state of healthcare. Everyone from policy makers to healthcare workers need to think about how we can use these tools to save lives and help people live healthier, happier lives.

Any advice for someone who wants to make a career in mHealth?

There are many opportunities available for people from all backgrounds. There is a need for people not only with health and technology skills, but also with sociology, anthropology, finance and business, project management and analytics skills. I think it’s important to be conversant in the technology, but to keep exploring these other areas which are critical to the work we are all doing to introduce and support game changing innovation in health systems for the good of the communities we serve.

About Steve
Steve is D-tree’s Chief Operating Officer with over 20 years experience in management consulting, information technology and public health. Steve holds a Bachelor’s degree in Finance from The American University and a Master’s in Business Administration in Information Systems and Finance from the University of Maryland. He is also a certified Project Management Professional. Prior to joining D-tree, Steve worked for the Clinton HIV/AIDS Initiative in Tanzania directing programs in Pediatrics, Prevention of Mother to Child Transmission of HIV, and Rural Care and Treatment.

SteveOllis

According to a recent report by Grand View Research, Inc., the global market for the mHealth (mobile health) industry will reach $42.12 billion dollars by year 2020. That same year, GSMA estimates that smartphone connections will reach 6 billion, fuelled by growth in the developing world and mobile broadband expansion. The mobile phone market, the largest and most profitable segment of the global device market, is expected to total 1.9 billion units in 2015 alone.

With these high expectations for mHealth and smartphone adoption, what are the biggest opportunities for this $42.12 billion market?

We discussed this topic when we held a panel discussion in partnership with General Assembly DC at their office in Washington, DC in November 2014. In a rare opportunity to combine both “healthies” and “techies” in one room, we gathered a panel including Arthur Sabintsev, lead mobile architect at ID.me and instructor of General Assembly DC’s Mobile Development classes and workshops; Jessica Taaffe, global health and science consultant and writer at the World Bank; and our own Kendra Keith, mobile health specialist; and TechChange CEO Nick Martin – both of whom have facilitated our popular online course on mHealth. During this hour-long panel, we discussed a wide variety of topics on the mobile applications for public health.

Here are some of the highlights of “Mobile Development for Public Health” panel where the panelists shared insights that still ring true across the $42.12 billion dollar mHealth space.

1. mHealth can strengthen health systems

The need to strengthen health systems are the biggest challenges for public health, according to Jessica and Kendra, both of whom hold graduate degrees in microbiology and public health, respectively.

“The greatest opportunities for mHealth field and mobile developers focused on public health are in the public health sector, said Jessica. “The biggest public health issues are governance and figuring out the roles needed to fight infectious diseases and non-communicable diseases that are on the rise, especially as people are living longer.”

There are already several great examples of mHealth apps and programs that are strengthening health systems, including MAMA, MedAfrica, Dimagi, CommCare, and others.

2. mHealth can allow healthcare services to reach more people across the world

The ubiquity and diversity of mobile phones and their global usage will be a key driver of the mHealth industry reaching up to tens of billions of dollars, especially as GSMA estimates that there will be one billion unique mobile subscribers by 2020.

In their experience teaching the one of TechChange’s most popular online courses on mHealth, Nick and Kendra discussed the unique challenges of mHealth outside developed countries.

“Pay-as-you-go mobile phones are the most prominent form of mobiles in developing countries,” said Nick. “This model makes it more affordable for people to get internet access, and it will only get cheaper especially as players like Facebook and Google are ambitiously trying to get the entire world online.”

Clockwise from the top-left: TechChange CEO Nick Martin, mobile developer and General Assembly instructor Arthur Sabintsev, global health expert Jessica Taafe, and TechChange mobile specialist Kendra Keith.

Clockwise from the top-left: TechChange CEO Nick Martin, mobile developer and General Assembly instructor Arthur Sabintsev, global health expert Jessica Taafe, and TechChange mobile specialist Kendra Keith.

3. Mobile development for health will become a hotter space for mobile developers through 2020

As a former nuclear scientist turned mobile developer himself, Arthur stressed how there are never enough mobile developers to meet demand in the current global market, much less the global mHealth market. Across the panel, everyone agreed that is it not easy to become a mobile developer, and to keep up with the quickly-evolving skill set demanded for building modern apps.

“Why aren’t there more developers building mHealth apps? Because it’s hard and time-consuming,” said Arthur. “There’s simply not enough time in a day to keep up with all the different standards for different operating systems, as well as all of their respective constant software updates. Although Android phones are used more in the developing world than iOS in western societies, there is a huge problem of Android fragmentation. What you tend to see more of now is that jobs in mobile development are mostly in the finance and advertising industries. If mHealth is truly going to grow to be worth $42.12 billion dollars, I’m excited to see more mobile dev jobs and incentives for this space to grow.”

So how do you incentivize mobile developers to build more mHealth apps for public health?

Nick mentioned that doing so will not be easy, given that mHealth/public health initiatives are often funded by governments or foundations that have procurement cycles. Though there are some initiatives such as the IBM Watson Venture Fund that has contributed to companies such as WellTok, funding long-term mHealth development has proven tough to sustain so far.

Another opportunity for mHealth will be in protecting the data collected in mHealth apps and programs. mHealth is fraught with mobile data security concerns in places where privacy policies are both well-established or barely existent.

What opportunities do you see for the growing mHealth global market? Let us know in the comments below, or tweet us @TechChange.

If you’re interested in learning more about the opportunities for mHealth, sign up now for our mHealth online course! The next round begins this Monday, 30 March 2015.

This year, Starbucks announced that it would make its internet speed in coffee shops 10 times faster by switching from AT&T to Google. Though it has not revealed which 7,000 locations around the U.S. would receive the new Google internet first, I was lucky enough to experience it my hometown of Wichita, Kansas over the holidays. As I hopped on the Starbucks Wifi, I was greeted by a welcome page covered in Google logos. In a confused, still uncaffeinated stupor, I dared to try a speed test.

And it is awesome.

I mean, not just good enough for email, but good enough to watch Netflix (even ultra HD!), stream music, or, um, actually do work for a change and run one of our global live video events on Google Hangouts on Air.

Those familiar with Google Fiber may not be surprised that Kansas has some of the early adopters of the new WiFi. After all, our state capitol did change its name to Google for a month.

But what is surpising is how much this signals a shift. Back in 2008, Starbucks ditched T-Mobile for AT&T Wi-Fi, which showed a movement away from T-Mobile “hotspots” to the incentivization of AT&T data plans for smartphones. Then, Starbucks turned to free internet to remain current with competitors.

Now, we’re seeing a new shift as Google has made huge dents in both the smartphone and laptop market. Android has captured 81% of smartphone market share, while Google Chromebooks account for 21% of laptop sales in 2013. Not to mention the intimidating foray of Fiber into internet connectivity.

According to Wikipedia, Starbucks has 20,891 stores in 62 countries, and that’s growing daily. The comparison here might not be to AT&T and T-Mobile for mobile Wi-Fi access, but rather to when AT&T and Apple partnered to launch the iPhone. Bandwidth like this in a public place may not just threaten other carriers and internet providers, but even coworking spaces and office environments.

Sorry, playwrights and up-and-coming writers. Collaborating nerds are going to take over the local Starbucks. With speeds like this, Starbucks may even disrupt coworking spaces like 1776, which essentially rent seats to small teams with great bandwidth and good support.

Of course, this experience was in Kansas. As I returned to DC to find that our office Comcast had gone out again, I made my way over to Starbucks. Where I barely get 0.6 Mb/sec download speeds.

I had to remember: We’re not in Kansas anymore.

But perhaps soon in Starbucks, we might as well be.

TechChange Hope Phones donation mHealthWhat if your old phone could help improve the health of populations in developing nations? Did you know that 500,000 cell phones are discarded in the United States every day?

TechChange is donating phones to empower global health practitioners in developing countries via Medic Mobile’s Hope Phones mobile donation program. The program’s goal is to responsibly reduce hazardous waste from mobile electronics while simultaneously promoting public health in developing countries.

When Nick Martin and Medic Mobile’s president, Josh Nesbit, last met during PopTech 2013, they  instantly connected over their common interest in mHealth. Although the number of mobile phones and mobile subscriptions are increasing worldwide, there is still a significant need to empower global community health workers with these tools to promote better health for more people. According to the Medic Mobile, “If we can recycle just 1% of disposed phones each year, we can outfit 1 million health workers, improving the lives of 50 million people.”

There is also a need to learn the latest best practices and innovations in mHealth. Learn how you can donate your phone here and join us in our upcoming mHealth online course with the mHealth Alliance! This course regularly attracts an exciting global community of doctors, public health practitioners, mobile service providers, health research specialists, and others to learn how mobile technology can address HIV, tuberculosis, maternal health, vaccinations, and improve healthcare delivery. Hope to see you in the course!

According to the mHealth Alliance, in developing countries, the average doctor to patient ratio is 1 doctor for every 250,000 patients. Yet those same countries account for nearly 80% of the over 5 billion mobile subscriptions worldwide.

For people everywhere, access to a mobile phone can mean better access to health information, which leads to more informed choices and improved well-being. A great example of how mobile phones are making a difference in promoting health is with the Mobile Alliance for Maternal Action partnership that “has developed free, adaptable messages informed by experts in maternal, newborn and child health” that are being used and downloaded by 161 organizations in 54 nations around the world.

To learn more about how mobile phones are affecting developing nations in the realms of public health and beyond, check out our upcoming courses on Mobiles for International Development and mHealth. Also see our guest blog post from the mPulse blog on how we’re teaming up again with mHealth Alliance to mobilize mobile health with online learning.

 

We’re just one week away from the start of our Mobiles in International Development course and we couldn’t be more excited!

This is the 8th time we’ve run TC105 and it’s going to be better than ever with our latest updates. We have new animated videos, a revamped course platform, and fresh content to get you caught up on the latest mobile technology for the developing world with better networking, content viewing, and engagement. Check out this video to get an overview of the course, and learn why mobile phones matter for international development.

So far, we have participants enrolled from over 12 countries including Austria, Cote D’Ivoire, Ecuador, Malawi, The Netherlands, Norway, Trinidad & Tobago, Tajikistan, Tanzania, Thailand, USA, South Africa, and more joining every day. These participants represent several organizations such as the World Bank, UNDP, International Youth Foundation (IYF), NORC at the University of Chicago, Mission Measurement, Johns Hopkins School of Advanced International Studies (SAIS), Digital Afrique Telecom, Ayala Consulting, Millennium Water Alliance, Umtapo Centre, Radio Zamaneh, Kenan Institute Asia, Tribeca Film Institute, JEVS Human Services, and others.

We’re especially looking forward to our special line-up of guest speakers including:

It’s not too late to join this global online learning community. Register for Mobiles for International Development now by clicking here.

Meet Carolyn Florey, this week’s featured TechChange alumna who we interviewed this week in her office at the World Bank. A serial TechChange participant of over five courses to date, Carolyn started taking TechChange courses in 2011 to supplement her Master’s program at Johns Hopkins SAIS, and has since been coming back for more continuing education in her ICT4D career.

Read Carolyn’s story below:

What interested you in taking TechChange courses? As a graduate student of International Development at Johns Hopkins SAIS, I wanted to focus on tech innovation in developing countries. I had taken a course at SAIS on the Politics of Humanitarian Aid that touched a bit on the use of technology for crisis mapping and disaster relief and wanted to learn more. I enrolled in TechChange’s TC103: Tech Tools and Skills for Emergency Management and was hooked. From there, I crafted an independent study around the format and content of TechChange courses.

What did you find useful from TechChange courses that keeps you coming back? Based on my experience taking TechChange courses in Mobiles in Development, mHealth, mData, mAccess, and Digital Organizing and Open Government, I continue taking TechChange courses for professional development and networking in my industry. Here’s why:

  1. TechChange is at the pulse of ICT4D. TechChange is great at weaving together the application of technology across sectors and industries. You always need to keep up with what’s happening, especially in this field. They’re always updating the syllabi to share the latest industry information and inviting the most relevant industry experts as guest speakers. I found that TechChange always offered courses with both breadth and depth. For example, TC105: Mobiles in International Development was a good introduction for cross-sector applications of different mobile tools, while TC309 on mHealth let me narrow my focus to relevant topics for my daily work in the Global Health Bureau at USAID.

  2. Course format and flexibility. In graduate school, I was working 30 hours a week and going to school full time with a five-course workload, so I needed the flexibility that TechChange gave to supplement my curriculum at SAIS. In my independent study, TechChange courses were helpful resources when I wrote papers and organized events for the SAIS Careers in Development club. The format and content is convenient to access as live events are recorded and archived, and course materials are available even 4 months after a course ends.

  3. Learning industry lingo and key players. One valuable take away from TechChange courses is learning key terms and industry influencers to build and demonstrate expertise in ICT4D. For example, the mHealth content I was exposed to in TC105 came through in my interview for my former role at USAID, and I think ultimately helped me get the job.

What impact has TC105 had on you and your career? TechChange is part of my regular continuing education to stay up-to-date with the most relevant information on the ICT4D industry. I’ve also made some very meaningful connections through my TechChange courses. At this point in my career, TechChange has evolved for me to become a valuable networking tool. One example of this was the TechChange happy hour during the mHealth Summit in Washington, DC last December that brought together participants of the mHealth TC309 course and attendees of the Summit.

What advice would you give to students taking TC105 or any TC course?

  1. Make attending live events a priority. Look at the live event discussions as part of your continuing education. Rarely will you get an hour of access to these industry experts.

  2. Focus on what you’re most interested in. If you’re juggling work, a TechChange course, and sometimes other courses as well, all the information can get overwhelming. Make sure to review the TechChange course syllabus ahead of time and focus on the things you’re interested in, prioritizing one week’s content over another if necessary.

  3. Read through other participants’ comments and questions. Often, other participants will have experience you don’t, so they’ll have some informed questions and insightful comments.

About Carolyn Florey

Carolyn Florey is an Operations Officer at the World Bank Institute’s Innovation Labs. Prior to joining WBI, Carolyn worked as a Private Sector Partnerships Specialist at USAID, focusing on mobile technology and health partnerships. She has worked in the ICT for development space for the past few years at organizations such as Jhpiego, NetHope, the Federal Communications Commission, and Earth Institute across sectors including mHealth, mobile money, women’s access and eAgriculture. She also worked at the Inter-American Development Bank, World Bank’s Development Marketplace, a women’s health NGO in Delhi (Breakthrough), and as a Fulbright grantee in South Korea. She has an MA in International Development from the Johns Hopkins School of Advanced International Studies and a BA from Tufts University. You can find Carolyn on Twitter @carolynflorey.

As TechChange and our alumni community continue to grow, we’re sharing the stories of some of our rockstar alumni who have taken the tools they’ve learned and resources from their TechChange courses to make an impact. This week, we traveled to the OpenGov Hub to talk to FrontlineSMS Project Director Trevor Knoblich, who participated in our TC105: Mobiles for International Development course in March-April of 2012. Pursuing his interest in mobile technology in humanitarian response and journalism, Trevor combined his past background with his new connections and knowledge from TC105 to successfully land a job at FrontlineSMS.

Here is Trevor’s story, in his own words.

Why did you decide to take Mobiles for International Development?

Technology in humanitarian assistance was rare in back 2009. Back then, I remember how there was not yet much data sharing and effective data management between aid agencies. As a journalist working in humanitarian response, I became interested in how mobile technology could address various challenges throughout the world. Through my own research, I heard about different projects that involved data mapping and reporting of challenges with service delivery, such as infoasaid, but it was difficult to find a one-stop resource that gave me a good sense of emerging technology in humanitarian work. I wanted to know, what’s happening around the world? What tools are available for me to find out? And what tools are appropriate for my organization?

What was useful to you from TC105?

After doing a search on Google, I found TC105 and immediately enrolled in the course to get an overview of how mobile technology is being applied across international development. I found three key features of TC105 very valuable to me: the relevant information, the interactive experience, and the access to a network of experts in mobile tech.

  1. A central hub for the latest information for mobiles in development. TechChange’s TC105 became a central hub for emerging info and latest applications of mobile technology in the developing world. The TechChange team did a great job at selecting the most relevant and useful information for participants in the course by pulling all types of resources into one space. They included industry reports, real-world and current examples of tools like Magpi and FrontlineSMS, and practical case studies that inspired participants to try the tools out.
  2. Interaction, participation, and global dialogue. The unique interaction built into this TechChange course platform encouraged participation among my classmates. TechChange did a good job of getting participants to talk to each other with game mechanics. I liked the small size of the class that had ongoing global discussion forums (sometimes at 03:00 AM in certain places in the world) and incentives for me to stay actively engaged throughout the entire course. Live demonstrations of the mobile tools discussed in TC105 changed my perception and understanding of how some of those tools were actually used in real life.
  3. Access to a network of industry experts. TechChange invited and vetted an impressive lineup of global experts that presented for TC105. The “Live Event” discussion sessions were especially useful because real practitioners shared their anecdotes of the daily realities they face, and often shared industry resources such as website links and reports that sometimes are not yet on the course syllabus. For example, one of the speakers I remember most was Amy O’Donnell. She was representing FrontlineSMS and was extremely knowledgeable about community radio. In her discussion, she shared research papers and industry knowledge on best practices in the mobile tech space. Beyond these live video conference discussions, TechChange is always pushing for face to face connections when they can through alumni happy hours and a general open door policy.

How did TC105 ultimately impact you and your career?

Taking TC105 ended up being a smart career move. By keeping in touch with Amy O’Donnell, with whom I shared a common communications-oriented background, I eventually landed a job at FrontlineSMS as Project Director for the Knight Media Project. In this role, I manage grants and program design by connecting journalists with FrontlineSMS mobile technology for data management. It’s inspiring work, as I help journalists coordinate their staff, freelancers and citizen journalists, as well as reach out to a broader audience.

Advice from Trevor for taking TC105:

  1. Leverage TC105 within your own organization. If you’re advocating for your organization to adopt these new mobile tools and applications, you will have a variety of useful materials from TC105 to help make your case.
  2. Take TC105 first. Before taking any of the 200 or 300 level courses, TC105 gives you a good overview of emerging mobile technology and will help guide your selection for a deeper dive specific applications of mobile phones..
  3. Participate as much as you can. You’ll ultimately get more out of the course the more engaged you are with your classmates, the professionals who are presenting, and the TechChange staff.

About Trevor

Trevor joined FrontlineSMS in June 2012, and leads FrontlineSMS’ Knight Media Project. Prior to joining FrontlineSMS, Trevor worked as a humanitarian response coordinator with Lutheran World Relief, developing practices and protocols for emergency response in developing countries. His experience includes developing mapping and tracking systems for deployment of humanitarian aid.  Before that, Trevor worked as a federal policy reporter in Washington, DC. His role allows him to combine his skills and experience in both international development and journalism. You can find him on Twitter @mobiletrevor.

To enroll in the next TC105 session, please click here.

By Nicole Emmett, graduate student, George Washington University

Imagine you’re a citizen in a country where over half of the population is under the age of 18 and few are over the age of 55. You enter the job market along with 400,000 other qualified youths, only to learn that you’re all competing for a meager 9,000 jobs. The prospects don’t look good. You’re frustrated. There are so many other problems your family and community are facing. A job and an income would help tremendously. You just want to be heard but you can’t find a voice. If only there was a way to be a part of the conversation with your local community, its leaders, and perhaps even Members of Parliament…

The country you were just imagining is real. Uganda has the world’s youngest population with the highest rate of youth unemployment at 62% in 2012. And that’s not the only problem the country is facing. Ugandans also worry about disease, adequate food supply, clean drinking water, health, and education among many, many other issues. But how can aid agencies or the government determine which of these many issues are important to the people they serve? Are the issues determined by demographics such as location, age, or gender? That’s where uReport comes in.

uReport is an SMS-based system that allows Ugandans (specifically youth) to speak out about what’s happening in their community. By texting the word JOIN to 8500 and providing additional information such as home district, age, and gender, any Ugandan can become a uReporter! UNICEF Uganda created the platform using the free, open-sourced software RapidSMS which allows the aid agency to quickly and easily push out information and polling questions to uReporters via SMS.

In the first year, 89,000 Ugandans became uReporters. Today there are more than 200,000! uReporters receive weekly SMS messages with information on topics such as female genital mutilation, disease awareness, safe water, early marriage, education, and health. In return, uReporters respond to survey questions with a simple yes or no, and have the option to provide more details via text. uReporters provide invaluable information to UNICEF, who then can share the information with other aid agencies and the Ugandan government, improving service delivery across the country.

UNICEF and other agencies have also begun to use uReport as an extension of their monitoring and evaluation system. uReport is a simple, inexpensive, and effective way to get real-time feedback on projects in the field and to ensure that aid programs are being targeted correctly. And because users provide demographic information at the time of registration, UNICEF can dissect the data and decide where to concentrate their resources and programs. This is so important at a time where every aid agency is working with limited resources and must get the most bang for their buck.

uReport has proven so successful in its first two years that even the Ugandan Parliament has joined in! Oleru Hude Abason, a Member of Parliament from the Yumbe district, was one of the first MPs to join uReport as a way to keep in touch with her constituents needs. Parliament has even created their own version of uReport – U Speak – to conduct constituent outreach. While it may have not been the original intent of the application, uReporters are now able to interact with government officials and hold them accountable like never before.

The success of uReport has been astounding. It’s innovation for information, improved service delivery, and real-time policy creation and has the potential to do so much more. It is Uganda’s next killer app!

With high expectations for mobile health initiatives, and a proliferation of pilot projects (see this map from Uganda), it can be easy to forget that the mHealth field is still young. Like any emergent industry, mHealth is currently experiencing growing pains, a few of which were highlighted by Tina Rosenberg in her recent New York Times article, “The Benefits of Mobile Health, On Hold”.

In the article, Rosenberg raises a number of important points. She cites, for example, the misalignment between expectations and current realities in mHealth:

“Roughly a decade after the start of mHealth, as the mobile health field has come to be known, these expectations are far from being met.  The delivery system is there.  But we don’t yet know what to deliver.”

She also highlights the pilot fatigue that has stricken mobile-saturated countries such as Uganda and South Africa, as both public and private sector actors rush to become first-movers in the mHealth space. In some cases this has led to lack of coordination and limited impact.

But there is a silver lining. New research is underway in the mHealth space, and leading actors in are learning from past mistakes to design more effective platforms. Projects such as UNICEF’s Project Mwana have successfully introduced simplicity to a complex health system. And stakeholders are beginning to wake up to the fact that technology is only one part (and often the easiest part) of the equation.

This issue was addressed by Patricia Mechael, executive director of the mHealth Alliance, in the NY Times article: “We can get excited about the shiny new object, but the real impact comes from thinking about the cultural and professional context in which it’s being implemented.” How are mHealth platforms adapting to new realities, and reacting to emergent challenges?

This will be a key point of discussion in our upcoming Mobile Phones for Public Health online certificate course, in which Mechael will speak as a guest expert. The course, which begins next week and runs from June 3 to June 28, already has participants signed up from over 25 countries.

Through case studies, guest expert interviews, multimedia tutorials, interactive exercises and live demonstrations of mHealth tools, the course will showcase how mobile technologies are revolutionizing global health systems – and how various challenges can be overcome. While current mHealth projects may not yet be meeting lofty expectations, they are certainly moving in the right direction.

For even more information about the course, visit the course page or take a look at the syllabus. To make sure you get a seat, fill out an application here and enroll today!