ICT4D | TechChange | The Institute for Technology and Social Change

By: Carolyn Moore and Lesley-Anne Long
Photo credit: Moses Khanu

Since the launch of the first free Training Health Workers for Ebola webinar series in October 2014, we have seen hundreds of members of the global health community come together to share vital, timely information to save lives and prevent the spread of the disease. This real-time and archived delivery of information has been critical to the continued response. We are excited to be working with partners, IntraHealth International, Ebola Alert, and TechChange, to continue growing this community as the response continues and countries begin to rebuild from the outbreak.

A team of organizations, led by mPowering Frontline Health Workers and IntraHealth International, are coming together to share tools and information on how to support health workers responding to and rebuilding from the Ebola crisis.

Please join us in a three-part webinar series beginning April 1.

Health workers in West Africa have been responding to Ebola since 2013, and, according to the latest WHO situation report, the pace of the outbreak is beginning to decline. This calls for relief and celebration. However, this is far from final for those who have been affected by Ebola.

The virus has left indelible marks on their lives, and their stories are many and severe:

“The Ebola situation is once more improving in terms of infection rate, but the socio-economic needs are enormous.” (Moses Khanu, Pastor, Sierra Leone)

What comes next for Guinea, Liberia and Sierra Leone, the three most affected countries? And how can countries nearby and in the region plan for future potentially deadly outbreaks?

Health workers remain at the center of community response and support. At the same time, the governments and international organizations that support health workers are seeking answers for how they can restore health services in West Africa, strengthen health systems, and prepare for future health emergencies.

What’s next for Ebola affected countries?
Many organizations are working closely with all actors across the health sector. In our second series of Training Health Workers for Ebola webinars in April, we will have a group of colleagues who have been working in the affected countries talking about lessons learned and planning for rebuilding and strengthening health systems.

We invite you to join the discussion in the webinars.

Reviewing lessons learned, and looking ahead
These webinars will focus on tools and strategies that health workers, as well as the governments and organizations that support them, can use to continue the response, protect their communities and help rebuild health systems. Free training and information resources are concurrently being posted in the Ebola Resource Center http://www.hrhebolaresources.org/

Please join us in the webinars! Here are the details:

Webinar Schedule:
April 1: Working with Youth, Volunteers, and Vulnerable Populations
April 8: Community Mobilization and Preparedness Planning
April 15: Effective Use of Data

All live sessions will be held from 10.00 – 11.00am EDT.

These webinars will bring together more than 15 international health organizations, led by mPowering Frontline Health Workers and IntraHealth International.

Registration and more information are available here. The webinars are open to all, and will build upon the presentations and discussion in the first Training Health Workers for Ebola series.

All of the webinars will be available for viewing at www.techchange.org after the air dates.

The webinar series has been made possible by the generous support of the USAID-supported Health Communication Capacity Collaborative.

Last week, tens of thousands of participants and over 2,000 exhibitors gathered at the annual Mobile World Congress (MWC) in Barcelona to launch and share the latest advances in mobile technology, wearables, virtual reality, gadgets, robotics, the Internet of Things (IoT), devices, 5G, and more.

Similar to last year, we decided to take a look at how announcements from MWC15 will impact the developing world.

1. Facebook and Google continue to spearhead ambitious initiatives to get more people across the world online.

As we shared last year, Facebook and Google continue to lead in efforts to get the next billion people around the world online.

In his keynote address, Facebook CEO Mark Zuckerberg advocated for free basic internet services to propel mobile growth in emerging markets. Since launching Internet.org at last year’s MWC, the initiative has now reached Colombia, India, Zambia, Kenya, Tanzania, and Ghana.

Separately, Google has been experimenting with several initiatives in its connectivity strategy, including Project Loon or “floating cell towers” project, Google Fiber, and Project Titan – its drone extension of Project Loon.

Google Loon Project

Photo credit: SiliconKarne

2. Digital identity and privacy is becoming more significant for mobile consumers

When addressing the audience, GSMA Director General Anne Bouverot discussed the growing importance of digital identity.

“I think digital identity is the new frontier. This is an area where we think we need better services to access services: healthcare, payments, social networks, whatever we’re accessing on the Internet. We want to access them and prove who we are, but we don’t want to necessarily give our mobile numbers and be spammed after that. We haven’t completely found this balance yet, so stay tuned for deployment in mobile connectivity and digital identity in the year to come.” – Anne Bouverot

With mobile security concerns on the rise, this year’s Mobile World Congress also introduced smartphones with privacy in mind. For example, Brazilian phone maker Sikur introduced the GranitePhone which has encryption features designed to ease the privacy concerns of smartphone users.

Sikur GranitePhone

Photo credit: Cnet

3. mHealth focus shifting to wearables
Wearable technology was a hot trend at MWC15, especially in the form of fitness trackers, smartwatches, and smartbands. For example, HTC made its big launch of the HTC Grip in partnership with Under Armour and featuring built-in GPS capabilities.

What’s ahead?

Though MWC15 covered many types of emerging technologies beyond mobile including 5G, connected devices, the internet of things, virtual reality, and other topics, the theme of the immense potential of the world’s connectivity resonated throughout the week.

According to Jimmy Wales, Founder of Wikipedia, who attend this year’s Mobile World Congress,

“Technology is making real and useable internet access available to tens of millions across Africa today and if we think forward 20 years and even 10 years, we’re going to have massive connectivity to the real internet for hundreds of millions of people and this going to have an incredible impact on politics in these places, on society, on trade, and opportunities for all kinds of people.” – Jimmy Wales

What news on MWC15’s impact on developing countries did we miss? Let us know in the comments and/or tweet us @TechChange.

Interested in how MWC15 announcements are impacting Mobiles for International Development and mHealth? Register for these courses now!

In June 2014, we wrapped up the second round of our Mapping for International Development online course. Nearly 60 participants joined us from Rwanda, Ethiopia, Benin, Mozambique, Australia, Kenya, Haiti, Thailand, France and 10 more countries. They represented organizations like Oxfam, Korea NGO Council for Overseas Development, Chemonics, Danish Demining Group, Abt Associates, and many more.

Before we start our next Mapping for International Development online course on Monday, we took a look back at the previous round of the course. Here are a few things we learned together:

1. Learning to create a map is much more than learning about mapping tools

In this mapping course, the participants were introduced to mapping tools beyond just Google Maps Engine, like Tomnod, Crowdmap, OpenStreetMap, and many more. But before diving into the tools, we kicked off our mapping course with a lively discussion on an ongoing debate about the power of amateur cartographers in telling their story by mapping their own communities.

In a course with various levels of mapping experience, this discussion was definitely a highlight of the course. Tom Mueller, a GIS professor at California University of Pennsylvania, pointed out in the course that “all maps are telling a story.” And the discussions in this first week made clear the participants’ view that the communities being mapped should have the power to tell their own story, whether it means creating their own maps or choosing not to be on a map.

Some of the participants were being introduced to thinking about the ethics of mapping for the first time through this mapping course. Participants grappled with questions like who is or is not represented on a map, is a map biased, what story is a map telling, who made the map and why.

“Mapping for International Development was much more than a class on how to use different mapping tools (for that, there are already many tutorials available online) but rather an excellent overview of the current debates regarding mapping for international development and current ongoing experiences.” – Fabien Maitre-Muhl, who works in the Community Violence Reduction section of UN Stabilization Mission in Haiti

2. The best maps require collaboration

Like the global digital mapping community, the participants and guest experts learned from each other in this mapping course. Nine guest experts joined us from OpenStreetMap, Tomnod, Ushahidi, GIS Corps and other organizations that crowdsource the talent of mapping volunteers to create better maps. The active engagement of almost 60 participants amongst each other and the guest experts made the four weeks of the course a great learning experience for everyone.

After the first week, we discussed the different tools used to create maps, and participants had a chance to share the maps they were working on. They were able to see each other’s work and find ways to collaborate and learn from each other’s experience. Tom Mueller’s final project for the course was creating a mapping project for his students where they used social media to map ongoing crises around the world. He created the project by getting feedback and suggestions from the other participants in the Mapping for International Development course.

“Thanks to all the other course participants. There were some really interesting posts in the forums and obviously some fascinating and important development and humanitarian work is going on around the globe. The course certainly raised my awareness about the role that mapping can play in this work, as well as the kinds of barriers and challenges that mappers have to negotiate in a range of social situations.” – Gary Scott at Australia Central Land Council

“I have effectively learned how to create an interactive map using tools such as QGIS and TileMill starting from nothing thanks to this course.” – Mattia Zanazzi at the UN Stabilization Mission in Haiti

3. Mapping makes the invisible visible

Fabien Maitre-Muhl, one of the course participants noted that, “mapping helps make the invisible visible.” Increasingly, digital mapping is becoming important in expediting humanitarian response as it is crucial to reach the population most affected by crisis in the most remote areas. During the Ebola crisis, OpenStreetMap helped map the affected areas to make tracing the outbreak easier.

Map of Monrovia in OpenStreetMap before and after volunteers mapped the city in response to the Ebola crisis. (Humanitarian OpenStreetMap)

Mapping can also help visualize the impact of international development projects. Mira Gupta, a TechChange alumna from the previous Mapping course “used election maps to illustrate to [her] research team that once geocoded there might in fact be very distinct geographical trends in the data” for a maternal and neonatal health qualitative study.

The last Mapping for International Development online course introduced the participants to various mapping tools, and more importantly, facilitated engaging conversations among people with varied levels of expertise from all over the world, and helped them get a better sense of the mapping needs and impacts for projects they were working on.

More than two dozen participants from 13 different countries have already enrolled in our upcoming Mapping for International Development online course, representing organizations such as Oxfam, Deloitte, Helen Keller International, United Nations, International IDEA, Vera Solutions, PwC, and more!

You can join us too! Sign up today for our Mapping for International Development online course, that begins Monday, March 2.

How can mapping the geolocations of tweets tell a story about global atrocities? How can digital mapping be integrated as a learning tool for university classes?

As part of his final project for TechChange’s online course, TC141: Mapping for International Development in Spring of 2014, GIS professor Tom Mueller wanted his students to explore these topics. In Professor Mueller’s course, “Introduction to Geography” at the California University of Pennsylvania in Pittsburgh, he had his students look for patterns in social media during humanitarian crises such as Ebola outbreaks and conflict casualties, and visually display the spatiality of those events.

Throughout the semester, Tom held several discussions with his students on various topics using social media to map out crises. In his course’s final assignment, Tom had about 100 students in the geography class work in groups to map various Sudan/South Sudan incidents by following several Twitter handles and categorized tweets. After examining their papers, he decided to ask them to choose a country and possibly use CrisisNet as several students became more concerned about gathering tweets rather than the information itself. He felt students would take more ownership of their projects if they independently selected their country, region or topic of choice. So, he is having them search topics on CrisisNet to understand the information that can be part of a tweet. Subsequently, they will examine some news sources and choose a country, topics, etc.

We sat down with Tom Mueller to learn more about incorporating digital mapping into his university class.

1. What is your background in mapping? What interested you in taking TechChange’s Mapping for International Development class?

I have been a GIS professor at a small school just southeast of Pittsburgh called California University of Pennsylvania. I read about crisis mapping and wanted to learn more. When I read about TechChange’s Mapping for International Development online course, it seemed like a great way to acquire more knowledge.

2. What were the most useful tools that you became familiar with in Mapping for International Development online course? How are you applying what you’ve learned in the class?

The two most important tools I found to be useful were MapBox and CrisisNet. While I encouraged my students to use ArcGIS Online in my course, learning about MapBox and its use cases helped me see the connection. It made me realize that this type of project could work with an introductory class with no GIS experience since all we needed was
latitude and longitude of the location. This may sound silly, but after going through it on MapBox, I thought I can do this in ArcGIS Online.

Now I know I should have realized it before but going through the process let me step back and understand the power this project might have on the students.
Hopefully, they understand the power of location, social media, etc.

The most important aspect of the Mapping for International Development course was the feedback from the global class participants and TechChange instructors. It was their discussions that helped me design the project guidelines to let students follow certain Twitter accounts to gather information and attempt to investigate locations based on those tweets.
All the topics we discussed in the TechChange online course helped me to understand the beginnings of this type of geographical analysis and build my ideas. As I started formulating my ideas, I could put this information on the discussion board and the TechChange course participants would give me their comments, and suggestions or ask questions. All this information allowed me to build my university class project from the ground up for my own students.

An ArcGIS map produced by one of Tom Mueller’s students indicating the locations of early Ebola incidents.

3. What inspired you to create this digital mapping exercise for your university students?

In my “Introduction to Geography” class at California University of Pennsylvania in Pittsburgh, my students and I examine geography through a global and regional lens. Sometimes geography might not be the most attractive topic for students, so I needed a hook to pique their interest. Humanitarian issues and genocide seemed to catch the students attention the most. I also knew that the situation in Sudan / South Sudan was active and the students would be able to get a lot more current information from Twitter than other sources.

4. How did your students respond to the digital mapping exercise? What were the results?

My students really enjoyed the assignment as it allowed them to learn about an unfamiliar part (at least to them) of the world. A few students said they could not believe the issues in this area since it did not seem that the popular media was covering the events. If I include a digital mapping exercise again in future classes I teach, my only change would be to may let them choose a developing country and use CrisisNet as their data source. Then they would present their findings to the rest of the class.

5. What is your advice for other professors looking to incorporate digital mapping/blended learning (offline +online) into the courses they offer at universities?

Professors need to be flexible when experimenting with new technology tools in the classroom. For this project, we changed our plans slightly about three times based on conversations with the students and events around the world. The key for my class was not to write a “thesis”; it was for students to understand the power of social media during crises and the spatiality of those events.

About Thomas Mueller

Dr. Thomas R. Mueller is a professor at the Department of Earth Sciences at the California University of Pennsylvania and an alumnus of TechChange’s Mapping for International Development online course. His research agenda has grown dramatically throughout his career at California University of Pennsylvania. He applies spatial theory to the real world, particularly using Geographic Information Systems. His key to building a successful research agenda is to produce work through a variety of scholarly endeavors, including conference presentations, grants, technical reports, book reviews and publications in professional journals. He also has taught numerous GIS workshops for members of the local community, professors at Cal U and other campuses, and for the K-12 community.

Interested in learning different digital mapping tools for the context of humanitarian crises around the world? Enroll now in our upcoming Mapping for International Development online course.

PreMAND field workers testing data collection tablets in Navrongo, Ghana (Photo: N. Smith)

Mira Gupta, one of the star alumna of our courses on Mapping for International Development and Technology for Monitoring & Evaluation (M&E), is a Senior Research Specialist at the University of Michigan Medical School (UMMS). Last October, USAID awarded UMMS $1.44 million to assess maternal and neonatal mortality in northern Ghana. This 36-month project, “Preventing Maternal and Neonatal Mortality in Rural Northern Ghana” (also referred to as PreMAND: Preventing Maternal and Neonatal Deaths) will help USAID, the Ghana Health Service, and the Ghana Ministry of Health design interventions to prevent maternal and neonatal mortality by investigating the social, cultural and behavioral determinants of such deaths across four districts in northern Ghana. For this project, UMMS will be partnering with the Navrongo Health Research Centre and Development Seed.

Project Regions and Districts

We sat down with Mira to learn more about this project and how her TechChange trainings in digital mapping and technology for M&E gave her the skills and background she needed to develop her team’s project in Ghana.

1. What interested you in taking the Mapping for International Development and the Tech for M&E online courses?
I was in the process of trying to learn everything I could about our GIS options when I heard about TechChange’s Mapping for International Development course. It provided a fantastic introduction to the range of approaches being used on international development projects and the variety of organizations working in that space. The course material helped me identify which types of visualizations would be most appropriate for my team’s research. I especially benefited from the many sectors represented in the TechChange sessions because while I was trying to create a project for the Health sector, I actually learn best through a Democracy and Governance framework given my previous background in this field. TechChange provided access to mapping specialists in both areas through its instructors and other class participants.

Just as I heard of the mapping course right as I needed it, the same thing happened again with the Technology for M&E course, which I took a year later. By that point, the PreMAND project had just been awarded and I learned that I would be responsible for the evaluation components. I was excited to take the TechChange course because I knew it would provide a great overview of the many different tools being used, and that I would benefit immensely from the participation of classmates working on projects in similar settings. As expected, the content presented was incredibly valuable in informing our project approach in terms of our field data collection, methods of analysis, and presentation of findings.

2. How did the mapping component of this USAID-funded project come together?

The Three Project Phases: Research will inform the Visualisations, which will inform Programming

While working on a maternal and neonatal health qualitative study a couple of years ago, I sensed that there were themes and patterns in the data that were difficult to verify since the locations of the respondents had not been geocoded. Some of the variables indicated 50/50 probabilities of any particular outcome, which seemed to suggest that there was no pattern whatsoever when viewed as a large dataset. Because my background is in Democracy and Governance, I used election maps to illustrate to my research team that once geocoded there might in fact be very distinct geographical trends in the data, drawing parallels to the locational breakdown of political party support in the United States.

I was in the process of researching mapping resources when I first heard about the TechChange’s Mapping for International Development course, and through the course I met some of the mapping experts that ultimately served as key resources in the development of our project strategy. The course gave me the necessary base knowledge to effectively liaise between our health researchers and the mapping experts to determine the best approach to meet our data visualization needs. We were extremely fortunate to have USAID-Ghana release a call for outside-the-box submissions under its Innovate for Health mechanism, right as we were developing our program concept.

3. What are the biggest challenges you anticipate in undertaking this project?
For the visualization component, generating the base layer maps will be more difficult than we originally anticipated. The various pieces of data we need are spread throughout different government sources such as the Ghana Statistical Service, the Lands Commission, and the Ministry of Roads and Highways. We will need to consult with each of these groups (and likely many others), to explore whether or not they will allow their data to be used by our project. It will require some agility on our part, as we need to stay flexible enough so that we collect any outstanding geographic data we may need through our team of field workers. While there are many moving pieces at the moment, it’s exciting for us to think that we’re building what may be the most comprehensive geographic base layer map of the region, as an initial step in developing our health indicator analysis tool.

There are also a handful of challenges related to evaluation. The primary purpose of our project is to provide new information to clarify the roles of social and cultural factors in determining maternal and neonatal deaths, and shed light on a valuable set of drivers which up until now have been unclear. We are currently in the process of finalizing our M&E framework, which has been a complex process because our project doesn’t fit the mold that most performance indicators are designed for. As a result we’ve been carefully drafting our own custom indicators through which we’ll measure our project’s progress and impact.

One of our most interesting evaluation challenges has been the development of our Environmental Mitigation and Monitoring Plan, which is traditionally intended as a tool for implementing partners to take stock of the impacts their work could have on the natural environment. In our case, we’re using it as a tool to think through our ethical approach to the potential impact of our project on the social and cultural landscape, given the challenges associated with collecting very sensitive health information and the need for data privacy. It’s pushing our team to think through every step of our project from the perspective of our various stakeholders, and has yielded many valuable insights that have strengthened our program approach.

4. What are the tools that you became familiar with in Mapping for International Development and M&E and plan on using in this project and how will you apply them to your project?
I came into Mapping for International Development knowing very little about the resources available in that space. Several of the tools that I became familiar with through the class, such as OpenStreetMap, MapBox and QGIS were highly applicable to our project in Ghana. After participating in the session led by Democracy International and Development Seed, I reached out to those instructors for their input on how I could best translate my project concept into actionable steps.

The visualizations I hoped to create were complex enough that I soon realized it would make the most sense for our research team to work directly with a mapping firm. We were so impressed by the technical feedback and past projects of Development Seed that we established a formal partnership with them and worked together to refine the vision for the project that was ultimately funded. TechChange’s training gave me the knowledge I needed to select the right partner and understand how best to combine our research goals with the available mapping resources to maximize our project’s impact.

Programs used on the PreMAND project

In Technology for M&E I learned about the capabilities of different devices, survey apps—those able to capture geodata were of particular interest to me—and even project management tools. There were many helpful conversations both in the class sessions as well as in the participant-led threads around the data collection process, data privacy, and the ways in which project findings can be best communicated to a variety of stakeholder groups. What I found to be most relevant and applicable to our Ghana project were the conversations surrounding human-centered design, and the use of rich qualitative data. I gained a lot from the session led by Marc Maxson of GlobalGiving, who discussed which forms of data are the richest and easiest to interpret. The University of Michigan and our partner the Navrongo Health Research Centre already excel in qualitative data collection techniques, but the conversations throughout the TechChange M&E course inspired some new ideas as to how we might incorporate multimedia such as video and photographs in our qualitative data collection process to make our project deliverables that much more substantive.

5. What is your advice for researchers working to integrate more data visualization and mapping in their research and project interventions?
My advice would be to focus on the end user of your data and identify their needs and interests early in the process. That clarity can then be used to inform 1) what content will be most useful, and 2) what presentation format(s) will be most effective. It’s important to do some form of a needs assessment and let stakeholder feedback guide the project’s design.

In the case of our Ghana project, we are implementing a two-prong approach to our visualizations because both the government representatives and our donor will find an interactive web application most useful, while local community members in the rural North will benefit more from group discussions centered around printed maps.

Feedback loop with two stakeholder groups: the government of Ghana and local communities

It is common to sometimes present health indicator data solely as points on a map, but we are designing our visualizations to be much more detailed with background layers including health facilities, schools, compounds and roads so that those viewing the health indicator data can orient themselves a bit better to the local context. Had our end-users only been the leaders of those individual communities such detailed maps may not have been necessary. Similarly, the visualizations for one stakeholder group might incorporate a lot of words or even narrative stories based on their level of education, while for other stakeholders, those visualizations will be more image-based and we’ll orient them to the maps through presentations in their local communities.

About Mira Gupta

Mira Gupta is a Senior Research Specialist at the University of Michigan Medical School (UMMS), where she focuses on program design, strategy and evaluation. She has developed successful international aid projects in 18 countries, including 13 in Africa. Mira began her career in the Democracy and Governance sector where she worked for organizations such as IFES, the National Democratic Institute, and the Carter Center. She also developed projects in the Economic Risk and Conflict Mitigation sectors before transitioning into Global Health. Her research on the effects of local power dynamics on health-seeking behavior in northern Ghana is published the current edition of Global Public Health.

As a Star Trek fan, I found the most amazing technology on the TV show to be not the ship cruising faster than the speed of light or even the life-saving tricorder: it was the replicator…or actually the “Holodeck”. These machines allowed the futuristic Starfleet crew to conjure up a real item, on command, be it Earl Grey tea or a prototype warp engine. They were able to go from idea to physical object in mere moments, with only their imaginations as the limiting factor.

Holodeck in Star Trek

Photo credit: Memory Alpha

3D printing is the closest invention to the Holodeck that we have today. The 3D printing industry has become a bit of a darling to futurologists, venture capitalists, and magic-bullet seekers aplenty—and for good reason. According to a report by the research company, Canalys, the industry is going to grow by 500% over the next five years, becoming a $16.2 billion industry by 2018. Given this estimate, it’s no wonder that 3D printing is being seen as disrupting the manufacturing industry and heralding a new industrial revolution.

A 3D printer at the TechChange Office

And despite the hype, they might be right. There are several ways that 3D printing can change and improve lives. Here’s why 3D printing will change the world as we know it:

1. 3D printing is advancing STEM education.

I put this one first because I believe it really is the biggest and cannot be overemphasized. Education, and specifically STEM education (Science, Technology, Engineering, and Mathematics), will be the single greatest beneficiary of 3D printing technologies and investment. These low-cost, simple, and fast 3D printers offer something that remarkably few technologies do: integration and application of school subjects in an engaging way. Students, in an effort to simply make things, are teaching themselves design, programming, prototyping, iteration, and production—all without realizing it. A school in Pasadena recently acquired a 3D printer and has already experienced the collaborative and creative problem-solving it allows among teachers and students. Teachers will tell you that getting students to solve challenges and learn the skills along the way is infinitely more effective than simply working through textbook chapters in a detached and uninspired routine.

Pasadena school students 3D printing in their classrooms

Photo credit: Southern California Public Radio

2. 3D printing adds an entirely new dimension to repairs and customization.

Repairing items with 3D printing isn’t simply about cheaply replacing a broken wall hook (though it can do that too). For much of the world, a hardware store within 200 miles is a luxury. I served as a Peace Corps Volunteer in Madagascar, and the repair and tinkering abilities of my Malagasy friends was jaw-dropping. They would build lanterns out of tomato paste cans, and once use a cigarette filter on the gas line of his car to get us home. 3D printers can level-up the capacity of these folks the world over, and in ways that we can barely anticipate.

A time lapse video of a 3D printer at TechChange’s office

3. Healthcare and prosthetics got a new sub-field.
The most obvious application in 3D printing has so far been in the field of medicine, biomedical devices, and specifically prosthetics. In the world of artificial limbs for example, 3D printers are absolutely fantastic not because they completely upend traditional prosthetics, but because they benefit from it and supplement it in really powerful ways. Whole hands, arms, casts, and splints can be customized to fit individuals and their unique conditions. This area addresses probably more than any other sector, the “why” of 3D printing.

3D printed prosthetics for children during e-NABLE’s visit to TechChange

4. 3D printing is making the manufacturing industry more competitive than ever.

With the help of 3D printing, small-scale, adaptable, and distributed manufacturing will be competitive. Really competitive. It’s not going to happen tomorrow, but it’s moving in that direction. When you start adding up the landscape infrastructure where there is greater build quality, flexibility with a greater number of materials and sizes (Shanghai WinSun Decoration Design Engineering Co, is already 3D printing houses), and all at lower costs—a model emerges that competes directly with current industries at current wages for a large number of applications. It’s altogether possible that the phone you buy in the future will come built custom for you from a machine down the block; and probably also delivered via drone (which in turn would probably also be 3D printed).

Although we are still in the early days of 3D printing, there is still so much to learn, and new printers, materials, and ideas are coming into focus everyday. This is why the timing is so critical and the opportunity so golden to be a visionary and imagine all that we can accomplish through 3D printing.

What would you request in your own Holodeck/3D printer that could solve the world’s challenges? Let us know in the comments and/or tweet us @TechChange.

Interested in learning how 3D printing can promote social good? Enroll now in this online course.

Do you want to apply your programming skills to make a difference in the world?

We’re excited to announce a summer fellowship program for recent graduates and rising college seniors and juniors. The fellowship will provide practical training in web development as well as a unique exposure to a range of applications and organizations using technology to tackle a variety of global challenges — from creating prosthetic limbs with a 3D printer to combating malaria with mobile devices.

As a fellow, you will spend three months designing and implementing a web development project related to education, technology, and social good. TechChange staff will provide training, mentorship, and a series of events to support you in your process.

Learn more and apply here before the deadline on February 15, 2015: https://www.techchange.org/fellowship

Email any questions to info [at] techchange [dot] org.

What is it like to work in marketing and communications at an edtech social enterprise? Check out what TechChange’s Director of Marketing, Nancy Ngo, has to say about managing global campaigns that promote social change through technology training.

Where are you from?

I grew up in the DC Metro Area in the city of Falls Church, Virginia – a very multiculturally diverse suburb of Washington, DC.

What did you do before working at TechChange?

I started my career at Google’s headquarters in Mountain View, California where I promoted several of the company’s core Search products and advised senior executives including Marissa Mayer. Since then, I’ve done marketing and communications at various tech companies, U.S. government agencies, and non-profit organizations.

While completing my graduate program in International Economics and International Relations at Johns Hopkins School of Advanced International Studies (SAIS), I specialized in Southeast Asia international trade issues which ultimately brought me to a rapidly growing internet company in Vietnam called VNG Corporation (formerly known as Vinagame). Although I had done many online trainings independently, it was in Ho Chi Minh City where I had my first professional foray into edtech. I saw online education as a practical solution to address broken education systems that impact the global economy.

How did you hear about TechChange?

I found out about TechChange when reading the 2012 Economist article, “Geeks for Good”. As I learned about the company, I was struck by how unique TechChange was as a B Corporation – a certified social enterprise – located in downtown DC. I saw TechChange as a confluence of my interests in technology, international development, and an opportunity to apply my marketing and communications skills at an edtech startup to help grow the business at the ground level.

What exactly do you do at TechChange? What does a typical day look like for you?

No two days at TechChange are ever exactly the same. Generally, I manage integrated marketing campaigns to grow TechChange’s global learning community. These campaigns involve working with the team to communicate TechChange’s story and the impact of our trainings and alumni. They also involve finding new ways to reach more students across the world through partnerships and events. In addition, I manage the TechChange blog, social media channels, and media relations.

Nancy, Nick, and Erik prep for TechChange’s FailFest performance

How did you get into marketing and communications?

I’ve always been a media junkie that loves writing. My passions for media, writing, and international affairs brought me to a public affairs internship with Time Magazine in New York City while attending the University of Pennsylvania. Since then, I’ve always been fascinated with the challenge of crafting the right messages to target audiences around the world in the right way and at the right time.

What is the most important lesson you’ve learned in international development and marketing?

It comes down to understanding your audience, wherever they are in the world, and being empathetic to their experience. In the context of the audiences we work with at TechChange, we constantly have to think about the constraints they are under including limited access to internet, inconsistent electricity, coordinating globally dispersed teams, and/or managing projects in the field. The key is understanding that there is no one size fits all approach to reaching customers, especially ones that are transient, based around the world, and focused on different functional areas and contexts.

Also, the best way to be successful at promoting a brand or product is when you wholeheartedly believe in what you’re promoting.

How do you keep up with the latest developments in marketing, communications, technology, and international development?

These days, I get my news mostly through social media platforms including LinkedIn (Pulse), Twitter, Facebook with the help of some very smart friends sharing useful links, and email newsletters. I also use aggregators including Feedly, Google News, and FlipBoard. I’m always looking for inspiration from great global brands that execute clever and effective campaigns. In addition, I find it very useful to learn from PR crises and branding mistakes that companies and organizations make as well.

The ever-evolving media landscape forces marketers to constantly keep up to speed on different ways to reach and interact with customers. I try to keep my marketing and comms skills sharp by teaching myself the latest technology tools and best practices in implementing these tools. I do this by frequently attending webinars, taking courses online and in person, reading industry blogs, keeping in touch with colleagues in my industry to share lessons learned, and trial and error in my day to day work.

What do you love most about working at TechChange?

TechChange is the type of place where you proudly wear your nerd on your sleeve! I enjoy the culture of fun camaraderie among tech-savvy international development nerds that have lived all across the world. It’s a work environment that empowers you with creative freedom to take ownership of initiatives that help grow the company. We’re all very autodidactic and are constantly learning new skills from both each other and outside of work with online courses and trainings as well.

Nancy and the TechChange team with David Bray, Chief Information Officer of the Federal Communications Commission (FCC) at the TechChange office

What is your favorite TechChange moment so far?

It’s tough to list just one. I’ve really enjoyed our Fail Song performances, coming up with clever band names such as “CAPS LOCK CRAZY” and “Beauty School Valedictorian”, the time when the CIO of the FCC, David Bray, came to visit as a guest speaker in one of our courses, and many more. On a day to day basis, I love interacting with our global alumni whether it means hearing the challenges community health workers are facing on the ground in fighting the spread of Ebola, or learning about their career success stories with the help of their TechChange trainings over the happy hours we host regularly in downtown DC.

What do you do when you’re not at TechChange?

Reading, spending time with family and friends, salsa dancing, and planning my next travels.

If you had to direct someone to the best place to eat in D.C. where would it be?

My favorite Vietnamese restaurants are all out in the suburbs of D.C., especially in Falls Church.

Monjolo energy-meter sensor created by University of Michigan’s Lab11. Image credit: Umich Lab11

How can remote sensors and satellite imagery make monitoring and evaluation easier and more accurate than pen-and-paper surveys?

In my most recent post on many of the technology tools for M&E we discussed in the inaugural round of TechChange’s Technology for M&E online course, the course participants and I shared several of the current digital data collection tools. These tools include Open Data Kit (ODK), Magpi, SurveyCTO, Taro Works, Mobenzi, Trackstick, and Tangerine.

Generally speaking, global development recognizes the benefits of mobile data collection–as Kerry Bruce said in the first course, mobile data collection is a “no brainer.” But what kind of cutting-edge technologies like remote sensors and satellite imagery are available for collecting large amounts of data more efficiently and accurately?

In this upcoming round of the course, we will be highlighting these cutting-edge technologies, how they have been used in development, and how they can change data collection methods. Satellite imaging is being used to remotely monitor illegal mining, urban development, and deforestation in real-time. Remote sensors provide accurate, real-time measurements for the adoption of water pumps or cookstoves by detecting motion and reading temperature.

We’re very excited to have presentations from the Center for Effective Global Action (CEGA) in the upcoming TC111: Technology for Monitoring and Evaluation course. CEGA is a global development research network that works to create actionable evidence for policy makers and program designers. They also design and test new technologies to find new solutions to the problem of poverty.

CEGA is researching how remote sensors and satellite imaging can help create more accurate measurements. We have three researchers on this topic joining us in the course: Guillaume Kroll from CEGA’s Behavioral Sensing program; Dan Hammer, a Presidential Innovation Fellow working with the White House and NASA to increase access to satellite imagery for the non-profit sector; and Pat Pannuto who researches sensors at Lab11 and is working on numerous projects with CEGA.

Dan Hammer was the Chief Data Scientist at World Resource Institute’s Data Lab and worked to analyze deforestation from satellite images. In a recent article, Guillaume highlights how remote sensors are reshaping the way we collect data and highlights CEGA’s success with stove usage monitors in Darfur. Pat presented at the Development Impact Lab’s State of the Science on how remote sensors can be used for data collection and monitoring (slides available here). Pat is trying to “solv[e] the ‘last inch’ problem: bringing connectivity and computing capability to everything” and thinking about how connected devices (the Internet of things) can impact global development.

Patrick Pannuto: “Sensing Technologies for Data Collection & Monitoring”

Interested in learning more about the cutting edge technology for M&E including remote sensors and satellite imagery? Join our upcoming course on Technology for Monitoring and Evaluation.

With the rapidly growing field of monitoring and evaluation, there are many technology tools that are designed to help the many roles of M&E practitioners. The fastest growing area has been digital data collection, which currently uses mobile phones and portable GPS systems. Reporting has become easier with all the tools for data visualizations and data cleaning. There are also many research options with statistical software and programming languages for data entry, documentation, and analysis. In addition, real-time M&E tools let you do program and data management with real-time project updates. What we found in the course was that there are tech tools that integrate multiple aspects of M&E.

Here are several of the tools we discussed in the inaugural round of our Technology for M&E online class last fall, as crowdsourced by over 100 IT experts and M&E practitioners based in over 30 countries. In the next iteration of this course, we’ll be covering some of the latest tools including satellite imaging, remote sensors, and more.

What M&E technology tools do you use? How has your experience been with these tools listed? Are there great tech tools for M&E that we missed? Please share with us in the comments or tweet us @TechChange.

Interested in learning about these tools more in depth? Join us for our popular Tech for M&E online course that runs 14 September – 9 October.