In the last decade, social media has spread quickly across the world and has grown not just in terms of number of users on popular platforms, but also in terms of new niche platforms tailored for specific populations.

With Facebook’s 1 billion active users, the 500 million tweets that flood the Internet daily via Twitter, and the 6 billion hours of YouTube videos available online, it is clear that social media has been integrated into the daily digital lives of many people globally. Combine that with the fact that 85% of the world’s population has access to the Internet – and to many of these social networks – and you’ll find a tool that has revolutionized the way groups around the globe interact with each other.

As popular as Facebook, Twitter, and YouTube are, the diversity of social media platforms and the way people interact on these platforms are as diverse as the different cultures of these users. According to the social media API aggregation company, GNIP, 49% of tweets in 2013 were in a language other than English. Facebook is also available in several dozen languages.

Twitter languages

Source: GNIP / New York Times

This “World Map of Social Networks” from Vincos.it shows how the dominant social media sites have changed since 2009.

wmsn_animated_dec013_690

Facebook has clearly become a global leader, but its prominence can be deceptive – many more country-specific social networks have grown rapidly with extremely active user bases. In countries like China, where Facebook and Twitter are banned, sites like RenRen and Weibo, which have similar user interfaces and features, have sprung up. According to a recent article by Forbes magazine, Tencent, the parent company of China’s leading social media platform, is poised to overtake Facebook in terms of average monthly users.

wearesocial-social-media-penetration-worldwide-e1389183989165 wearesocial-social-media-penetration-worldwide-2-e1389184630143

Source: We Are Social / MediaBistro.com

Alternative social networks are also popular in countries in which Facebook is legal. ZingMe, for example, is extremely popular in Vietnam among teenagers and young adults and Yookos is an emerging network in southern and sub-saharan Africa; the amount of existing social media platforms worldwide is in the thousands.

Social media is designed to bring people together in different ways; it connects governments and organizations with the public and allows for the diffusion of information across the world quickly and efficiently. The limits of social media and its uses are still being defined; issues such as privacy and freedom of speech – and the lack thereof – have been repeatedly debated around the world.

If social media is used differently across the world, what does this mean for social media campaigns for social causes? How do we know what the best tools are to use for targeting specific audiences? Defining and understanding who your target audience is is one of the first steps of designing an effective social change campaign. The ever-evolving social media landscape will be important to understand in order to communicate the right messages, on the right platform, for the right people, and in the right way, to be effective.

How is social media used in your country? Let us know in the comment section below or tweet us @TechChange.

Check out some of the additional resources we’ve come across that visualize the global diversity of social media:

Come and join us in our discussion about the global diversity of social media and more in our upcoming Social Media for Social Change online course, which begins this Monday!

When something breaks mid-class it can be awfully hard not to blame your students. But the truth is that nobody cares about the tech you’re used to using or how it works optimally. They care about what works right now.

 

 

I recently had the pleasure of facilitating a small, intensive course that revolved around back-and-forth between a handful of students in remote locations and a subject-matter expert. In the second day of the class, our video platform (that had only days earlier managed dozens of participants without difficulty) was already cracking at the seams while students conversed over low bandwidth from locations in Africa and E. Europe. One student suggested switching to Skype, which ended up working significantly better for the remainder of that session.

The reason was fairly simple: Instead of having to use the centralized OpenTok servers in remote locations, the Skype users could connect through nodes everywhere because they themselves were acting as nodes. Skype is essentially a modified peer-to-peer (P2P) network application, which is why Skype works as well as it does in remote areas — you are both the user and the provider for other users of video conferencing.

So, problem solved. Now we just move back to Skype and get rid of our existing OpenTok video platform. Right?

Not exactly.

Online education requires tradeoffs. The more interactive your class, the more strain you will place on your system at scale, which is exactly what Coursera stumbled upon recently during their “MOOC Mess“ as they tried to provide a facilitated format to 41,000 students. Online education gets lumped into one category, but ultimately 1-on-1 or small discussion sessions are entirely different experiences than facilitated workshops or massively open online courses (MOOCs). Since we try our hardest to be platform agnostic, we’re always looking for new ways to engage students via video while always looking for a better web-conferencing platform as needed. Generally, this is has created our current rule-of-thumb for class size and video conferencing:

  • Under 10 students: Skype Premium (especially in low-bandwidth)

  • 10-150 students: OpenTok (but works fine for low-bandwidth with video toggling)

  • Massive: YouTube or Vimeo (use forums or such instead for asynchronous engagement)

If you’re looking for an off-the-shelf solution for holding a small webinar or sharing your taped lecture, you’d be hard pressed to do better than Skype or Vimeo/YouTube. We hold occasional webinars on Skype and host our educational video content (and animated videos) on existing video platforms, which we then share in our media library. But our problem has consistently been that we believe good educational learning and a “flipped classroom” model to exist somewhere between the two models — more than a webinar, but not quite a MOOC. And that scale is achieved not by speaking at an audience of 50,000, but by engaging an interested 50 online in as close to a classroom-like format as possible. That’s why we’ve gone to such lengths to build a customized video streaming solution in OpenTok for our students. Still, it’s good practice to constantly evaluate and re-evaluate the options, so we wanted to share some of our thoughts below on the relative advantages of each platform:

 

Skype

OpenTok

Requires download

No download required

Clearer and more responsive real-time audio chats of 4-10

Flexible real-time chat of 1-50 (simultaneously publishing, up to thousands viewing only)

Login required (SkypeID)

No login required

No administrative controls

Enable / block speakers as needed

No optimizing for high / low bandwidth

Client-side toggling of video

Proprietary format

Open API for custom integration

 


That said, we’d love to hear from you. What has worked well for your organization? Please let us know in the comments below if you have suggestions.

 

On May 16th 2011, Washington DC’s Newseum – interactive media museum that instills an appreciation of the importance of a free press and the US’ First Amendment – hosted the Journalists Memorial Rededication honoring the journalists who died covering the news in 2010.

Between 1837 and 2010, 2,084 courageous journalists lost their lives while staying dutiful to their profession – 59 of which died in 2010 – determined to report the truth and inform citizens, regardless of the consequence.

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In a country where the Queen has her own YouTube Channel, you would think Internet is a free and open space for all, but not exactly.​

Because Jordanian authorities believe that “browsing the Internet is a waste of work time and a huge drain on public money,” 48 local news websites were recently blocked in all workplaces. Of the news websites blocked, both government endorsed Petra News Agency and Al Rai newspaper were on the list. The blogger behind The Black Iris of Jordan notes that of the 70 million websites explored during working hours, only 13,000 of those are relevant to the employees jobs. In light of these new online restrictions, the government even ordered “Internet café owners to install surveillance cameras.”

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