It’s been two years since Chrissy Martin wrote a post on her thoughts on mobile money for development for TechChange’s Mobiles for International Development online course. As Chrissy has focused on mobile money issues since then, so much of it still rings true including the challenges of preventing fraud and best practices for working with telecoms.

In a recent Forbes article, we learned that more than two thirds of Kenyan adults use M-Pesa (a mobile digital currency), accounting for more than 25% of Kenya’s GNP. The ubiquitous use of mobile phones and the growing market for increasingly affordable smartphones will only make mobile money more popular in the developing world. According to ITWeb Africa, mobile money users now outnumber adults with bank accounts in Zimbabwe, Kenya, Uganda, and Tanzania.

While M-Pesa is the most well-known mobile-based financial transfer service, there are more players in the field such as Zoona, an African social enterprise that provides mobile payments and working capital financing to micro & small enterprises. Chrissy works as the Global Partnership Manager at Zoona and we can’t wait to hear more about the cool things that Zoona is doing in Africa.

Get a sneak peek of what to expect from Chrissy’s session on mobile money and Zoona with this video here:

Interested in mobile money and other ways mobile phones are improving lives? Join our upcoming online course on Mobiles for International Development.

About TC105 Guest Speaker, Chrissy Martin

Chrissy Martin headshot Zoona

Chrissy Martin is a product manager with several years of experience implementing digital financial solutions in emerging markets.  With operational knowledge across multiple sectors, she effectively bridges the gap between the private sector and the development industry.  Presently, she serves as the Global Partnership Manager for Zoona, an African social enterprise passionately committed to helping small businesses grow. Before Zoona, she was at the development organization MEDA, expanding rural access to financial services in countries including Zambia, Uganda, and Nicaragua. Previously, Chrissy was based in Haiti, working as the Product Manager for Mobile Financial Services at Digicel.  Chrissy holds degrees from The Fletcher School and the University of Virginia.

 Featured image photo credit: Zoona Facebook page

Are you interested in learning with TechChange? Check out our next class: Digital Organizing and Open Government. Class starts April 8, 2013. Apply Now.

How can USAID use mobile technologies to more effectively collect, analyze and share data?  These are the central questions we will be addressing as part of a new course TechChange has developed in partnership with the Mobile Solutions team at USAID and QED.

USAID, together with its partners, has the opportunity to increase efficiency, improve the quality of the information its uses, and better meet USAID goals related to its Forward Reforms, Evaluation Policy, and Open Data Initiative by utilizing mobile technologies to collect and disseminate data about people, projects, and programs. This course will help USAID Missions and implementing partners understand how to do just that.

Building off of the success of our 8-week online certificate course this fall on Accelerating Mobile Money, TC311 Mobile Data Solutions will be a four week online course (February 1-March 1, 2013) designed to build the necessary technical capacity to deploy mobile data collection strategies by bringing together Mission staff and implementing partners. The four weeks are structured as follows to provide a comprehensive overview of mobile devices in data collection.

Week 1: Introduction to mobile data solutions

  • What is mobile data? What are the benefits and challenges associated with collecting data wirelessly?

Week 2: Project design

  • Designing projects and preparing concept notes, scopes of work, other documents to include mobile technologies.

Week 3: Implementation

  • Study design and programming, training, field operations, data management

Week 4: Analysis, visualization and sharing

  • Utilizing data for decision-making, sharing with partners

The course will go beyond explaining the benefits of this approach. Participants will learn the questions to ask in order to assess projects (Are mobile technologies appropriate?); design them to achieve the maximum benefits possible (How should interventions be designed to take advantage of these technologies?), implement them (What device should we use? How do we train staff? What resources do we need in the field? At the Mission?), and report and share the data (How do we create visuals that can inform decision making? How do we share the results with beneficiaries and partners in-country?).

Featured tools, organizations and projects include: Episurveyor/Magpi, FormhubSouktel, EMIT, uReport, TexttoChange, RapidSMS, GeoPoll, iFormbuilder, PoiMapper, Catholic Relief Services, DAI, NASA, OpenDataKit at UW, SweetLab, JSI, ICF International, Tangerine at RTI, Futures Group. The course will be delivered on TechChange‘s custom learning platform and will include a mixture of presentations by experts, tool demonstrations, selected readings, and activities including designing and analysing a survey using mobile software.

This closed course is intended specifically for USAID and its implementing partners. But if are you interested in learning with TechChange and the topic of mobile data, Check out our upcoming course on Mobile Phones for International Development. Class starts on March 4, 2013. Apply now!

This week will mark the launch of our new eight-week online certificate course on Mobile Money in partnership with the Mobile Solutions team at USAID and The QED Group. Today, we open our doors to over 70 staff from USAID and implementing partners in 10 countries to connect them with leading experts in the mobile money space and share best practices. Building on the materials in our TC105 Mobiles for International Development course, we will focus more specifically on how to implement and operationalize mobile money programs designed for scale.

USAID is the first bilateral donor to establish a dedicated Mobile Solutions team to help lever the power and reach of mobile technology to accelerate development outcomes. It is also an emerging leader in mobile money. Already, USAID’s work in Haiti led to more than 5 million mobile money transactions and a doubling of financial access points. In Afghanistan, USAID worked with the Central Bank to reduce regulatory barriers to entry for mobile network operators to establish mobile money products. And it is working to transfer large payment flows from cash to mobile money–this summer, for example, 110,000 households will have the chance to pay their electricity bills via mobile money. This online course will help inform this work and future programs, as USAID intends to expand its mobile money work to countries like Indonesia, Philippines, Malawi and a host of others.

Participants will explore at issues of regulation and interoperability, as well as strategies for working effectively with MNOs, banks and governments. We’ll consider case studies from countries like Pakistan, Philippines, Haiti, Uganda, Kenya and hear from guest experts such as David Porteous of Bankable Frontiers, Kabir Kumar of CGAP, Nadeem Hussain of Tameer Bank, Tomasz Smilowicz of Citigroup, Jordan Weinstock of Open Revolution, Chrissy Martin of MEDA, and more. Self-paced content including animated and interactive overview videos will complement live discussions.

According to Priya Jaisingani, Director of the Mobile Solutions team at USAID, this type of online facilitated course “will go a long way to ensure USAID’s mobile money work is informed by the best thinking in the field.”

TechChange president Nick Martin said of the partnership: “We often find that the biggest barrier to using mobile phones for international development is bridging the rift between development projects and technologists. We’re hoping this class can do exactly that through sharing best practices and connecting with leading experts.”

If you’re interested in mobile money and other possibilities for mobile phones for your projects, TechChange will also be offering an open-enrollment course TC105: Mobiles for International Development on September 24th.

Image link from USAID IDEA: http://idea.usaid.gov/tags/haiti