Community Learning

The TechChange community learning model is based on the following ideas:  

1. Good teaching matters.

Whether it’s online or in-person. Overwhelmingly, the norm for online learning providers is to list large catalogs of poorly-produced self-paced courses. The prevailing assumption seems to be that software plus content (largely videos and quizzes) equals great learning and that subject matter experts, if they are present at all, are automatically great teachers. But low engagement metrics and completion rates tell a different story. Our model puts well-trained digital teachers and strong facilitation at the center of the online learning process.

2. Teaching online is not the same as in person.

Teaching online requires re-framing and adapting the hallmarks of great classroom instruction to a digital medium: asking questions at the appropriate depth, staging creative activities, varying techniques to reach a range of learning styles, supporting learners who need extra attention, etc. It requires a strong command of pedagogy (how to teach) and the digital and data literacy skills to implement and adapt effectively. Digital challenges like bandwidth, security, language, access, and hardware are constant threats that require creative solutions.

3. Learning is co-created.

Too many platforms focus on a top-down one-size-fits-all model for content delivery. We believe in facilitating educational experiences that deepen and enrich peer-to-peer collaboration and give participants the chance to influence how a community learns in real-time. Again, it comes down to good teachers. Think of us as the anti-MOOC!

4. Engagement is everything.

Simply put, people learn better when they engage with each other. To support this, we’ve built a platform that accommodates a range of different learning learning styles, connectivity constraints, device requirements, language considerations, and makes learning fun. And it shows: our courses have a over 10 times the completion rates of MOOCS.

5. Let the data drive.

Want to know what’s working and what’s not? Our real-time learning dashboards and analytics capture all kinds of details and give you the data you need to make decisions around how best to support your community. We also help produce beautiful interactive reports for funders and senior leadership.

6. More real-world application!

Tired of tests and quizzes? Our platform includes a catalog of practical and creative assessments that participants actually want to take. And we help you measure impact in new ways after the course ends.   


7. Design matters.

It’s 2018. Let’s make beautiful courses and intuitive user experiences.

8. Learning is lifelong.

Learning shouldn’t stop at college or graduate school. The pressure to keep up with the pace of modern work is tremendous and courses should evolve over time to reflect this. The old “set-and-forget” model for uploading a course and “calling it a day” is dying.

9. Quality over quantity.

Let’s face it. People are busy. The browser is a battlefield of diminishing attention spans. Giving your community access to 600 courses made in 2003 is probably not what they need.  Let’s make shorter courses and fewer courses, but let’s make them better and more impactful.

10. Your mission matters to us.

Finally, we’re not just a run-of-the-mill LMS provider. TechChange is a social enterprise. We’ve worked closely with 150 social sector organizations of all shapes and sizes for nearly a decade. Your mission matters to us. It’s not part of a CSR pledge or a nonprofit write-off, it’s the very reason we do what we do.

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